Missing my RefundUpdated a year ago

We understand that timely and accurate refunds are crucial to our customers' satisfaction. Your refund will be processed shortly after it is delivered back to our fulfillment Center. If you have returned an item and are still awaiting your refund after the order has been received, please follow the steps outlined below for an efficient resolution:

1. Contact Customer Service: If your refund is still pending, we encourage you to reach out to our dedicated customer service department. You can contact us through our chat option on our website or by email at [email protected] during our business hours. Be sure to have your order number and return details on hand to expedite the resolution process.
   
   

2. Provide Necessary Information: When contacting customer service, please share your order number, the tracking information for your return, and any other relevant details. This information helps us investigate the matter thoroughly and ensures a more accurate and timely resolution.
   
   

3. Resolution Process: Our customer service team will promptly investigate the status of your refund and work towards resolving any issues. If there are delays or discrepancies, we will communicate transparently and take the necessary steps to expedite the refund process.
   
   

4. Confirmation and Follow-Up: Once your refund has been processed, you will receive confirmation via email.