Update my Shipping AddressUpdated a year ago

Shipping Address Modification Request:

For packages already in transit, Proozy, unfortunately, cannot alter the shipping address. The delivery will proceed to the address specified during the order placement, and we do not provide refunds or replacements for such orders.

However, for orders that have not yet entered our shipping process, Proozy can facilitate changes to the shipping address. To request such modifications, please send an email to [email protected] or utilize our chat feature with the Order Number. In the email subject, include "Address Change" and provide the New Address details. Our dedicated team will review your request and respond to confirm if the change can be implemented before the order progresses to the shipping phase.