support@proozy.com 

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Notice: Our phone line is no longer available. For assistance, please contact us via chat or email. Our team is committed to providing the same level of support through these channels. Thank you for shopping at Proozy!

PROOZY

Order Cancellation Instructions:To initiate the cancellation of an order, kindly adhere to the following procedure:<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Utilize our chat feature or send an email to <a data-fr-linked="true" href="mailto:support@proozy.com">support@proozy.com</a>, including the Order Number for the requested action.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Our dedicated team will promptly assess the order&apos;s status, specifically checking if it has progressed to the shipping phase. If the shipping label has been generated, regrettably, alterations cannot be accommodated.</li><li style="font-family: Arial, Helvetica, sans-serif;">Upon successful cancellation, our team will provide confirmation. Please take note of our operational hours: Monday to Friday, 8:00 am - 5:00 pm CST.</li></ol>

Order Cancellation Instructions:. To initiate the cancellation of an order, kindly adhere to the following procedure:

Cancel Order

CANCEL MY ORDER

Start a Return

Missing my Refund

START A RETURN

Modify Order

MODIFY MY ORDER

Update my Shipping Address

Update Email Address

UPDATE MY ACCOUNT

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Cancel OrderUpdated a year ago