Order Cancellation Instructions:. To initiate the cancellation of an order, kindly adhere to the following procedure:

Order Cancellation Instructions:To initiate the cancellation of an order, kindly adhere to the following procedure:<ol><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Utilize our chat feature or send an email to <a data-fr-linked="true" href="mailto:support@proozy.com">support@proozy.com</a>, including the Order Number for the requested action.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Our dedicated team will promptly assess the order&apos;s status, specifically checking if it has progressed to the shipping phase. If the shipping label has been generated, regrettably, alterations cannot be accommodated.</li><li style="font-family: Arial, Helvetica, sans-serif;">Upon successful cancellation, our team will provide confirmation. Please take note of our operational hours: Monday to Friday, 8:00 am - 5:00 pm CST.</li></ol>

Cancel Order

support@proozy.com 

Please make sure to include your order number. 

Notice: Our phone line is no longer available. For assistance, please contact us via chat or email. Our team is committed to providing the same level of support through these channels. Thank you for shopping at Proozy!

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